Monday, September 17, 2012

Technology curse

See! See what happens when I try to commit to using technology!? It back fires on me - every time. Every God Damn time! I think it might be blogger that's cursing me. Every time I revisit it, shit hits the fan.

It's 11:18 a.m. and I've been trying to connect to my work network for work since 8:30. Here I sit, watching the clock tick, tick, tick, with no access and I'm unable to work because although I work for a GIANT finnancial corporation, we cannot get our SHIT together to form a solid technology support system. Can you believe that I was rerouted SIX times this a.m., only to land with someone who's solution was submitting a "help ticket" for me? That ticket was submitted almost two hours ago and I haven't heard a peep from anyone. I called to check the status of it and all they could tell me was that no one had picked the ticket up yet.

You know what I'd like to know? I'd like to know why the hell I can't do my job the way our I.T. group does (or should I say doesn't) do theirs. You know, something like this: "Hi, I work in I.T. I don't really know how to solve your problem, so I'm just going to Google it for you, even though I know you could do that yourself. After that doesn't work, I'll tell you to call some number that I've never tried myself, and the rep on that line will tell you to call another, and the process will repeat itself six to twelve times. After that, we'll tell you that we really care, pretend to sub what we refer to as a 'ticket' just to get you off our ass for a few hours, and when you finally call back a few times to see what's going on, we'll tell you we can't fix it unless you go to your nearest branch to use their network and maybe then we'll fix it for you, but probably not. At that point, you'll have to make the hour and ten minute commute to your office to resolve the issue, where you'll talk to a rep who tells you your computer has been obliterated by a corrupt file and we'll need you to send it to Minnesota. Minnesota will keep your laptop for a week, send it back, it still won't be fixed, and then you'll have to send it back again. Hopefully once the issue is actually 'resolved' you haven't lost your job for being unavailable and / or for this very blog post."

Cripes. What a JOKE.

Just sayin'. Maybe later I'll post with an update on the kids and some pictures for you visual learners. For now, I needed to vent.

Thursday, September 13, 2012

Yep, we're still kickin'!

Yeah, yeah. I know. I haven't posted since February. That was seven months ago. My second daughter wasn't even born yet at that time. We were in the midst of a negotiations battle on what is now our new home and I was one very preggo, very crabby mommy.

And here we are today. Mid-September. With two daughters - one five year old and one five month old. Miss Maya joined us ten days early on April 16, 2012, weighing in at a healthy 8.2lbs and measuring 21 inches long. Oh dear Maya, I owe you a lot of the spotlight space on this blog. I will catch up, I promise.

I'm terrible at this blog thing. And with actually doing something w/the hundreds of pictures that I take. I'm also what I like to refer to as a "technology destroyer" - any time I even attempt to put my photos to use on the blog, good old "Bragbook" as Jake refers to it, or even Shutterfly, I'm come dangerously close to causing an all out nuclear melt down. I'm sure most of that can be attributed to my lack of tech skills, but also to my short temper. If something doesn't work within 3-5 seconds on my computer, I am DONE.

I'm going to try to turn over a new leaf. No promises (except the one above I just made to my baby girl). Just my best effort. :)

What are your thoughts on putting this blog out there for all to see vs. password protecting or only adding users that I want to be able to view? Do you think that putting your kids pictures out there for potentially anyone and everyone to see is dangerous? Could I be putting myself at risk of losing my job if I bitch about it in this space (the way Dooce lost hers)? I want to be able to say whatever the hell it is I'm thinking in this space. That's one of my passions about writing. And I think I shied away from blogging for a while after I had brain surgery because I knew that my audience had doubled, maybe even tripled, because people wanted to be kept up to speed on my recovery. Knowing that so many have our blog site saved, I wonder if I need to put this sucker on lock down so only friends and family can see. I know that sometimes that makes it a bit more difficult for you all to access, but I'll do my best (by calling my bestie Theresa for tech time) to be sure it's as streamlined and simple as possible for all to access, while still keeping my job in place and preventing any potential danger for my girls.

Do discuss.